Contact Us
Got a question about one of our reviews, a correction to suggest, or feedback on how we cover Australian online casinos? We're happy to hear from you. Use the details below and we'll get back to you as soon as we can.
Reach the Online Casinos Australia Team
The best way to contact us is by email. Whether you're a reader with a question, a casino operator with a factual query, or a responsible-gambling organisation looking to work with us, the same address covers everything:
Email: [email protected]
We aim to respond to all genuine enquiries within 48 hours on business days. During busy periods it may take a little longer, but we do read every message.
What We Can Help With
- Review accuracy: If you believe a detail in one of our casino write-ups is out of date or incorrect, let us know and we'll investigate and update as needed.
- Bonus or offer queries: We research and verify offers regularly, but terms change. If something doesn't match what you're seeing on a casino's site, flag it and we'll check.
- Site feedback: Suggestions for new casinos to review, topics to cover, or ways to improve how we present information are always welcome.
- Partnership and editorial enquiries: If you represent a casino or related service and have a factual or commercial enquiry, please mark your subject line clearly. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling: If you or someone you know needs support, please visit our responsible gambling page for links to Australian support services. We are not a counselling service, but we can point you in the right direction.
How We Handle Your Message
We only use the information you send us to respond to your enquiry. We don't add you to mailing lists, share your details with third parties or use your email address for marketing. For full details on how we handle data, please read our terms and conditions.
About This Site
Online Casinos Australia researches and compares offshore online casino options available to Australian adults. Our focus is on giving players clear, honest information about games, bonuses, payment methods and licensing — so they can make informed decisions. You can read more about who we are and how we work on our about us page.
Our editorial ratings are based on research and verification, not on commission arrangements. A casino's advertising or affiliate status with this site plays no part in where it ranks.
A Note on Response Times
We're a small editorial team operating in Australian Eastern time. Most enquiries receive a reply within one to two business days. If your message is time-sensitive — for example, you've spotted an offer that has expired or a factual error that could mislead players — please say so in your subject line and we'll prioritise it.
We appreciate every reader who takes the time to get in touch. Your feedback helps us keep our comparisons accurate and genuinely useful for Australian players.